Privacy Policy

Last Updated: December 2024

homertmbhh B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website, services, or interact with us.

Data Controller

homertmbhh B.V. is the data controller responsible for your personal data. Our contact details are:

• Company: homertmbhh B.V.
• Registration Number: B75541565
• VAT Number: NL55131137B01
• Address: Stationsweg 144, 5684 IR Eindhoven, North Brabant, Netherlands
• Email: privacy@homertmbhh.live
• Phone: +31 408565272

Data Collection

The data we collect includes personal information that you provide directly to us and information that we collect automatically when you use our services. This includes your name, email address, phone number, fitness level information, training preferences, and communication history. We also collect technical data such as IP addresses, browser information, and website usage patterns to improve our services and ensure security.

Information You Provide

• Contact information (name, email, phone number, address)
• Fitness and health information (fitness level, goals, medical considerations)
• Training preferences and program selections
• Communication content (messages, feedback, support requests)
• Payment and billing information (processed by secure third-party providers)

Information We Collect Automatically

• Device and browser information
• IP address and location data
• Website usage patterns and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We explain how we use your information for various purposes related to providing our calisthenics training services. Your data is used to deliver personalized training programs, communicate with you about services, process payments, improve our offerings, and ensure the security of our platform. We only use your information for legitimate business purposes and in accordance with your consent where required.

Primary Uses

• Providing calisthenics training programs and coaching services
• Creating personalized workout plans and nutrition guidance
• Processing payments and managing your account
• Communicating about services, updates, and support
• Improving our services and developing new programs
• Ensuring platform security and preventing fraud
• Complying with legal obligations and regulations

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: To provide our training services and fulfill our contractual obligations
• Legitimate Interests: To improve our services, ensure security, and conduct business operations
• Consent: For marketing communications and non-essential cookies (where applicable)
• Legal Compliance: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information in limited circumstances:

• With trusted service providers who assist in delivering our services (payment processors, email services, analytics providers)
• When required by law, legal process, or government request
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or merger (with appropriate safeguards)

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Specifically:

• Account and training data: Retained while your account is active and for 3 years after closure
• Communication records: Retained for 7 years for business and legal purposes
• Financial records: Retained for 7 years as required by Dutch law
• Marketing data: Retained until you withdraw consent or for 2 years of inactivity
• Website analytics: Anonymized after 26 months

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing
• Right to Withdraw Consent: Withdraw consent for processing where consent was given

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. For detailed information about our cookie practices, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection practices
• Secure data storage and backup procedures

International Data Transfers

We primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding your personal data, please reach out using the following contact information:

• Email: privacy@homertmbhh.live
• Phone: +31 408565272
• Post: homertmbhh B.V., Stationsweg 144, 5684 IR Eindhoven, North Brabant, Netherlands

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.